Terms of Service

The following "Terms of Service" (hereinafter referred to as the "TOS" or "Agreement") sets forth the terms and conditions governing your C-Suite Network account. C-Suite Network is referred to as THIS SITE in the rest of this document. Together with our Terms of Use and Privacy Policy, these Terms of Service and your use of this website, its services and materials (collectively, the "Site").

THIS SITE currently provides users with access to training resources (training modules, training videos, training games, training graphics, educational documents, aptitude tests etc), including various reference and communications tools, (newsletters, blogs etc.), forums, shopping services, and personalized content (collectively referred to as the "Services"). Most of these Services of THIS SITE are provided for a fee. You also understand and agree that the Service may include sponsorships or advertisements. Unless explicitly stated otherwise, any new features that augment the current Service, including the release of new services, shall be subject to the TOS. You understand and agree that the Service is provided "AS-IS" and that THIS SITE assumes no responsibility for the timeliness, deletion, delivery problems or failure to store any user communications or personalization settings.

THIS SITE may charge subscription service for online training resources. You are responsible for obtaining access to the Service and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees, including those fees associated with the display or delivery of advertisements. In addition, you must provide and are responsible for all equipment necessary to access the Service.

Account Fees & Registration

The use of certain products and services on THIS SITE may require registration for a user account ("User Account"). Should you choose to register, you agree to provide true, complete and accurate registration information ("Registration Information"). You are responsible for updating and maintaining the accuracy of Registration Information. If you provide any Registration Information that is untrue or inaccurate, not current, or incomplete, or if THIS SITE suspects that your Registration Information is untrue, inaccurate, or incomplete, then we may, in its sole discretion, suspend, terminate, or refuse future access to THIS SITE. Registration Information will be subject to the "TOS" of THIS SITE (which is incorporated by reference herein).

You are responsible for maintaining the secrecy and security of any personal or User Account information. You are responsible and liable for any conduct on THIS SITE under your User Account. THIS SITE is not responsible for any unauthorized use of your User Account. If you believe there has been unauthorized use of your User Account, you must notify THIS SITE immediately.

Only the authorized licensed user is permitted to use the password protected training content within THIS SITE. If anyone loans or discloses their User Name and Password or otherwise knowingly or unknowingly allows unauthorized access into the fee-based content, the original site license holder shall be responsible for and will be billed a full month's fee for each month an unauthorized user logs into THIS SITE.

Refund Policy

Yearly subscription fees are prepaid the day of the original purchase date for service. Recurring charges will include yearly subscriptions and any other authorized charges - and automatically charged to the credit card information entered. Unless we terminate it or you, notify us by telephone or e-mail (receipt of which must be confirmed by email reply from us) of your decision to terminate your subscription. We will notify you of the pending renewal of your subscription at least 30 days prior to the date your subscription renews, except as otherwise required by law. You must cancel your subscription before it renews in order to avoid billing of subscription fees for the renewal term to your credit card. The set-up fee, recurring annual fees and any additional fees are non-refundable.

Non-Payment

Upon non-payment of fees or other charges when due, all user access will be deactivated immediately until valid payment is received for all outstanding balances.

Change In Payment Information

It is the responsibility of the customer to notify C-Suite Academy of any changes to the credit card information provided. In the event the credit card information is deemed invalid and another automatic payment option for all recurring charges is not set up prior to the recurring charge date, all user access will be deactivated immediately until valid payment is received for all outstanding balances.